We are committed to ensuring the digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility
We take the following measures to ensure accessibility of this website:

Include accessibility throughout our internal policies;

  • Integrate accessibility into our procurement practices;
  • Appoint an accessibility coordinator;
  • Provide continual accessibility training for our relevant staff;
  • Assign clear accessibility targets and responsibilities; and
  • Employ formal accessibility quality assurance methods

Conformance status
The Web Content Accessibility Guidelines (WCAG) provide recommendations for designers and developers to improve accessibility for people with disabilities. Our website and Borrower Wallet® product development comportPromontory MortgagePath LLC with WCAG 2.0, conforming to Level AA. BorrowerWallet is reviewed quarterly, or more frequently, to align with the deployment of our major product releases.

Technical specifications
Accessibility of our website and Borrower Wallet relies on the following technologies to work with the particular combination of web browser and assistive technologies or plugins installed on your computer:

CSS; and
These technologies are relied upon for alignment with the accessibility standards used.

Limitations and alternatives
As limitations are identified we review, define, and implement solutions in a timely manner to remain aligned with WCAG guidelines and maintain full functionality for product users who utilize assistive technology.

We welcome your feedback about the accessibility of our website. Please contact us at:

Toll Free Number: 1-800-231-2406

We will strive to respond to inquiries within 5 business days.
Updated: April 2022